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  1. Use the Chat box to exchange messages with the Representative.
  2. For Order Submissions:
    1. Fill out the Customer Details form.
    2. Through the Chat box, provide information on your Order to the Representative, who will then use the Order form tab to submit your Order details. Use the "Refresh" button in order to review and confirm the Order details.
    3. Press the "Submit your order" button to submit the Order.
    4. Note: Only a Customer can place an Order.
  3. Press the "End chat" if you want to end the conversation.